Patient experience
One connected experience for every patient.
Patients see what the hospital sees: the same appointment, prescription, report and bill, on the web, in the app or on WhatsApp.
From booking to follow-up
Online appointment booking
Book by doctor, department or symptom, with live availability from the same schedule the front desk uses.
Digital registration and check-in
Pre-register on the app or a kiosk. Identity, consent and insurance captured once.
Queue tracking
Token position and expected time, updated as the clinic runs.
Prescriptions and reports
e-Prescriptions, lab reports and radiology reports available the moment they are signed.
Digital bills and payments
Itemised bills, deposits and receipts, paid through cards, UPI, wallets or payment links.
Teleconsultation
Video consults with e-prescription and follow-up, recorded on the same patient record.
Communication
SMS, email and WhatsApp for confirmations, reminders, reports and payment links, where configured.
Feedback and CRM
Post-visit feedback, patient CRM and follow-up automation for chronic care and repeat visits.
Good morning
Anaya
Next appointment
Dr. Arjun Nair
Cardiology · Thu 12 Sep, 10:30
- Appointments
- Queue
- Prescriptions
- Reports
- Bills
- Payments
- Messages
- Teleconsult
Reports
- Troponin IReady
- EchocardiogramScheduled
Bill ₹1,840
Due today
WhatsApp · Northgate Medical Centre
Your echocardiogram is on Thu 12 Sep at 09:45. Please arrive 15 minutes early. Reply 1 to confirm.
Patient experience modules
- Patient portal
- Patient mobile app
- Online appointment booking
- Digital registration
- Digital payments
- Queue tracking
- Prescription access
- Lab report access
- Radiology report access
- Digital bills
- Teleconsultation
- SMS communication
- Email communication
- WhatsApp communication
- Feedback management
- Patient CRM
- Follow-up automation
See what your hospital could run like.
A working session with your workflows, payer mix and departments. No slide deck.